Cookies Policy | Auwin Casino

About cookies

Cookies are small text files or similar data files that may be placed on your computer, tablet, mobile phone or other device when you visit a website. They allow a website to recognise a device, remember certain information and support features during a visit or on a later visit. Some cookies are created by the website you are using, while others may be placed by approved third-party service providers that assist with website operation, analytics, security or advertising.

Auwin Casino may use cookies and related technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can work in different ways, but they are generally used for similar purposes. For example, they may help us keep you signed in, remember your preferences, understand how visitors use the website, identify unusual activity or present information that is more relevant to your interests.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device, browser or usage information where permitted by law. When this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Some cookies are temporary and are deleted when you close your browser. These are often called session cookies. Other cookies remain on your device for a set period or until you delete them. These are often called persistent cookies. The period for which a cookie remains available can vary according to its purpose, the service provider and your browser settings.

Why cookies may be used

To make the website function correctly and provide requested services.
To remember settings, preferences and information entered during a visit.
To support account access, session management and safer authentication.
To protect the website, accounts and users from fraud, abuse and unusual activity.
To measure website performance and understand how pages and features are used.
To help us improve website content, navigation, accessibility and general user experience.
To support communications, promotions or advertising where this is permitted and relevant.
To meet operational, legal, regulatory, compliance and responsible gambling requirements.

Types of cookies and similar technologies

The cookies used on a website can be grouped into categories according to their function. A particular cookie may serve more than one purpose, and the technologies available on the website may change as services, security requirements and legal obligations develop. The categories below are intended to explain the main types in clear terms rather than provide an exhaustive technical list.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and availability of the website. They may be used to maintain a secure session, direct requests to the correct service, remember security settings, detect suspicious activity and provide pages or features you have asked to access. Without these technologies, some parts of the website may not operate properly. Because they are needed for core functions, they may not be removable through every cookie preference tool. You can usually block them through your browser, but doing so may prevent access to account features or cause the website to work incorrectly.

Functional or preference cookies

Functional cookies help remember choices you make, such as language, region, display preferences or other settings. They can make repeat visits more convenient and help provide a more consistent experience. If you decline these cookies, the website may still be available, but you may need to re-enter preferences or some features may not operate in the way you expect.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website. This may include the pages viewed, links selected, the time spent on a page, general device or browser information and whether a page or service appears to work correctly. This information may be collected in an aggregated or pseudonymised form and used to understand traffic, identify technical issues and improve the website. Analytics information is not intended to provide access to your account or reveal your private gambling activity to unauthorised people.

Advertising and marketing cookies

Where permitted, advertising or marketing technologies may be used to help measure campaigns, limit repeated advertisements, understand which content is more useful and show information that may be relevant to visitors. These technologies may be provided by third parties and may recognise a browser or device across different websites or services. They may also help us assess whether a communication or campaign has been viewed or used. You may be able to refuse this category through the cookie banner, preference centre or browser controls.

Security, fraud and compliance technologies

Additional technologies may be used to protect the website and its users. These may help identify automated activity, account takeover attempts, payment or login abuse, unusual patterns, duplicate activity and other conduct that could create a security, fraud or compliance risk. Information collected for these purposes may be combined with other information held by the relevant service provider where necessary and lawful. These controls may operate even if you choose not to receive optional marketing cookies.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, you can use that tool to accept optional cookies, reject optional cookies or select individual categories. Your choices may be stored so that the website can remember them. If you use a different browser, device or cleared browsing profile, you may need to make your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. The exact process differs between browsers and devices, so you should check the help or privacy settings for the browser you use.

Open the privacy, security or site settings in your browser.
Review the available cookie, tracking or site-data controls.
Choose whether to allow, restrict or remove cookies.
Apply the setting and revisit the website if necessary.
Review the setting periodically, particularly after clearing browsing data or installing a new browser.

Disabling optional cookies should not normally prevent you from browsing general website content. However, restricting all cookies may affect sign-in, account access, session security, preferences and other features. If you delete a strictly necessary cookie, the website may ask you to make a choice again or may not work as intended. Browser-based opt-outs can also apply only to that browser or device and may not remove information already collected before the opt-out.

Some third-party providers may offer their own controls for managing analytics, advertising or similar technologies. Those controls are operated by the relevant provider and may be subject to its own terms and privacy policy. Choosing not to receive targeted advertising does not necessarily mean that you will see no advertising. It may mean that advertisements are less tailored to your interests.

Cookie choices are separate from responsible gambling choices. Blocking cookies does not close an account, cancel a transaction, remove an account restriction, activate a self-exclusion request or change any playing limit. If you want to take a break, apply a limit or ask about responsible gambling support, use the relevant tools and information made available on the website.

Third parties, privacy and updates

Auwin Casino may use service providers to host, secure, analyse, maintain or support parts of the website. These providers may place or access cookies and similar technologies on our behalf, or may process information generated by those technologies. Third parties may also operate their own technologies when their content, tools or services are included on the website. Their use of information may be governed by their own notices, as well as any arrangements and legal requirements that apply to their services.

Information obtained through cookies may include an IP address, browser type, operating system, device characteristics, general location information, referral source, pages visited, actions taken, dates and times of visits, session details and cookie identifiers. The information collected will depend on the technology used, your settings and the features you access. We may use this information for website administration, security, performance measurement, service improvement, communications, compliance and other purposes described in our Privacy Policy.

We take reasonable steps to protect information from misuse, loss, unauthorised access, modification or disclosure. No online service or electronic storage method can be guaranteed to be completely secure. You should use a current browser, keep your device and software updated, protect your account credentials and avoid accessing account services through devices or networks that you do not trust.

Cookies may involve the processing or transfer of information by providers located in Australia or other countries. Where information is handled outside Australia, we will take steps required by applicable law and our privacy obligations. Further information about the collection, use, disclosure, storage and handling of personal information is available in the Privacy Policy.

Changes to this policy

We may update this Cookies Policy when website features, technologies, service providers or legal requirements change. The updated version will be published on this page with a revised date or other notice where appropriate. You should review this page from time to time so that you understand how cookies and similar technologies may be used. If a change requires a new choice or consent, the website may display an updated notice or preference tool.

Questions and privacy requests

If you have a question about this policy, want to review or change an available cookie preference, or wish to make a privacy-related request, please use the support or contact options provided on the website. We may need to verify your identity before responding to a request involving personal information. Some requests may be subject to legal exceptions, technical limitations or retention obligations. We will handle privacy enquiries in accordance with applicable Australian law and our Privacy Policy.

By continuing to use the website after reviewing a cookie notice or updated policy, you acknowledge the use of cookies and similar technologies in accordance with your selected settings and this policy. Optional technologies will be used only where permitted by applicable requirements and your choices.